Housecall Pro AI Receptionist (CSR AI): Pricing, Features & Alternatives (2026)

Updated October 20, 2026 · Sources are vendor pricing pages unless noted · Disclosure

If you run your business on Housecall Pro, you can answer missed calls with Housecall Pro's own CSR AI or with a third-party AI receptionist. This guide covers what CSR AI does, what Housecall Pro publishes about pricing, and the alternatives in our directory.

What Housecall Pro CSR AI does

From Housecall Pro's CSR AI page and its help center (checked 2026-10-20):

• Answers calls and website chats 24/7, including nights, weekends and holidays. Text answering is listed as alpha / coming soon.
• Uses your Housecall Pro services, business hours and availability to book jobs straight onto your calendar.
• Lets you customize hours, scripts, voice, escalation rules, and whether it tells callers it's AI.
• If a caller asks for a person, it gathers their details and sends the call to a number you choose, or to a Housecall Pro Assist rep.
• Logs call summaries and booking details in your call log and calendar, and shows jobs booked and revenue in a dashboard.
• Setup is call forwarding from your existing number.

What it costs

CSR AI's price is not published. Housecall Pro's AI Team page says "CSR AI sold separately" and that 24/7 call answering is a paid feature; the help center says to contact sales (checked 2026-10-20). Other AI Team tools (Marketing, Analyst, Coach, Help AI and CSR AI chat) are included on all plans.

From Housecall Pro's pricing page (checked 2026-10-20): Basic is $59/mo billed annually; Essentials includes 5 users; MAX includes 8 users, with extra users $35/mo each. Essentials and MAX prices weren't shown on the page when we checked. There's a 14-day free trial of the MAX plan with no credit card, and no long-term contract.

CSR AI vs third-party AI receptionists

How to choose

1. You want bookings written straight into Housecall Pro with no extra app: ask Housecall Pro for a CSR AI quote and try the demo first.
2. You want a published price before you talk to sales: OnCrew Starter is $49/mo for 100 calls, but its Housecall Pro connection needs the HCP MAX plan.
3. General AI receptionists that work with any software (answer, take details, text you a summary): Rosie (visit Rosie, affiliate link), Goodcall (visit Goodcall, affiliate link), Dialzara and Upfirst. These don't document a native connection to the platforms below, so a person still enters the job.
4. You're still picking software: compare Jobber, whose Receptionist add-on has a published $29/mo price. Start a free Jobber trial (affiliate link). See our Jobber AI Receptionist guide.
5. Whatever you pick, place a test call and check that the job lands in Housecall Pro correctly.

We have not call-tested these products. Housecall Pro is not an affiliate partner. See also the ServiceTitan, Jobber & Housecall Pro integration table and ServiceTitan AI receptionist guide. Rosie, Goodcall and Jobber links are affiliate links; see our disclosure.

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