Missed-Call Text Back for Contractors: Scripts and Tools

Updated October 13, 2026 · Sources are vendor pricing pages unless noted · Disclosure

When you're under a sink or on a roof, the phone rings out. A missed-call text back sends the caller a message within seconds so they don't move on to the next contractor. Here's how it works, a script you can copy, and which tools in our directory mention texting.

Free: the Missed-Call Playbook (PDF). Call scripts, a missed-call cost checklist and AI receptionist setup steps. Get the playbook →

A text-back script you can copy

"Hi, this is [Company]. Sorry we missed your call, we're on a job. Reply here with your address and what's going on and we'll get you scheduled. Emergency? Reply URGENT."

From our free Missed-Call Playbook.

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Text back vs AI receptionist

	Missed-call text back	AI receptionist
Caller experience	Gets a text, must reply	Call is answered
Can book the job	Only after a back-and-forth	Often, depending on plan and integration
Emergencies	Relies on you seeing the text	Some plans transfer live

Tools in our directory that mention texting (8)

Vendor	Published pricing	Source	Checked
Rosie	Professional $49/mo; Scale $149/mo; Growth $299/mo; Website Texting add-on $50/mo	heyrosie.com	2026-10-13
bevado (formerly Frontdesk)	Business-in-a-Box $99/mo ($79/mo billed annually); Partner/Enterprise custom	www.bevado.com	2026-10-13
OnCrew	Starter $49/mo (100 calls); Pro $149/mo; Multi-Truck $349/mo; $0.99 per extra call; $0.05 per extra alert text	oncrew.ai	2026-10-13
HighLevel Voice AI	Platform Starter $97/mo; AI Employee $50/mo or $97/mo per location; phone/SMS extra	www.gohighlevel.com	2026-10-13
Dialzara	Lite $29/mo ($0.48/min over); Pro $99 ($0.45); Plus $199 ($0.40); Elite $349 ($0.35); SMS from $19/mo; chatbot $39/mo	dialzara.com	2026-10-13
Avoca AI	Not published (sales-quoted) (unverified: vendor publishes no price)	marketplace.servicetitan.com	2026-10-12
XBert AI (Nextiva)	$99/mo includes 100 interactions, then $0.99 per interaction	www.nextiva.com	2026-10-13
Ziwi Engage	Engage $99/mo; Engage Pro $299/mo + AI usage at cost (unverified: unverified (secondary source))	ziwimarketing.com	2026-10 (per source)

Feature descriptions come from vendor pages or the third-party sources shown. Confirm exactly what is texted, and when, during a trial.

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FAQ

What is missed-call text back?

An automatic text sent to someone whose call you didn't answer, inviting them to reply with their address and problem. It keeps the conversation going until you can call back.

Is text back enough on its own?

It helps, but the caller still has to wait. An AI receptionist answers the call itself. Some tools do both: Ziwi Engage lists missed-call text back on its $99/mo plan and answering on Engage Pro (third-party pricing, unverified).

Do I need customer consent to text?

Texting rules (such as US carrier registration for business texting and consent rules) vary by situation. Ask your vendor how they handle compliance; this is not legal advice.