Goodcall vs Smith.ai
A side-by-side of what each vendor publishes: pricing, features and field-service integrations. Every fact comes from the source and date shown. We have not call-tested either product and this is not a ranking.
Some links are affiliate links; we may earn a commission. Disclosure
| Goodcall | Smith.ai | |
|---|---|---|
| Category | General SMB receptionist | AI + human receptionist |
| Published pricing | Starter $79/mo (100 unique customers, then $0.79 each); Growth $129/mo (500, then $0.26 each); Scale $299/mo (2,000, then $0.15 each); Enterprise custom | AI-first Free $0 (25 calls, $3.00/call after); Pro from $150/mo (75 calls, $2.00/call); Enterprise from $500/mo (300 calls, $1.67/call) |
| Pricing source | https://www.goodcall.com/pricing | https://smith.ai/pricing/ai-receptionist |
| Checked | 2026-10-14 | 2026-10-13 |
| Verification | verified on vendor pricing page | verified on vendor pricing page |
| Features (as described by vendor/source) | Billed per unique customer (one phone number per month; spam and wrong numbers not counted); no per-minute charges; local number included or forward your existing number; call transfers; free demo agent to build and test before connecting a number; plain-English agent edits | Live human backup available |
| Integrations | Zapier; external tools (APIs, MCP servers, custom code): 1 on Starter, 5 on Growth, 15 on Scale | not documented in sources we checked |
| ServiceTitan | not documented in sources we checked | not documented in sources we checked |
| Jobber | not documented in sources we checked | not documented in sources we checked |
| Housecall Pro | not documented in sources we checked | not documented in sources we checked |
How to decide
- Price your busiest month under each billing model.
- Confirm it books into the calendar or FSM you actually use.
- Call each demo line with a real emergency scenario from your trade.
- Check live transfer to a human for urgent jobs.
See what missed calls cost you: missed-call calculator · all vendors
Weekly: AI receptionist news for contractors
Pricing changes, new tools and setup tips for plumbers, HVAC, electricians and roofers. Free, unsubscribe anytime.
beehiiv handles subscriber emails; see our privacy note.